Hayley Moran, BACP

Hayley Moran is a counsellor with six years of clinical experience supporting adults and young people. She works with carers and others facing common pressures such as stress, anxiety, relationship strain, parenting challenges and grief. Her approach is practical and down-to-earth; she aims to help people untangle their thoughts and find a clearer way forward.

Hayley draws on client-centred counselling to place the person at the heart of sessions. She also uses cognitive behavioural techniques to spot patterns of thinking that make problems worse. Solution-focused work helps set simple, achievable goals and build momentum between meetings.

Her background includes university counselling, school and college roles, and work in NHS-linked services. That experience means she is used to short-term and longer-term support, and to working with common life stressors and mood difficulties.

In the room she focuses on practical steps, and on helping people build self-awareness and confidence. Hayley works with issues such as trauma and abuse, addictions, bipolar and mood disorders, sleep problems, anger, and workplace or family pressures. She adapts her way of working to each person’s needs.

Sessions aim to help clients make small changes that add up. Hayley encourages clear, manageable plans so people can try things between sessions. She invites people to start from where they are and to move at a pace that feels right.

How these approaches work online

Client-centred therapy focuses on the person and their experience, giving space to talk and be heard while the counsellor follows the client's pace. It helps when someone needs to be listened to and to build self-awareness.

Cognitive behavioural therapy, or CBT, looks at thoughts and behaviours that keep problems going. It teaches simple tools to change unhelpful thinking and to try new actions that can reduce anxiety or low mood.

Solution-focused therapy concentrates on small, practical steps and on identifying what works. It suits people who want short-term, goal-driven sessions that build on progress between meetings.

Finding the best approach is part of the work together. The counsellor will discuss goals, preferences and the issues at hand, then agree which methods to try. This is a collaborative decision and can change as the work develops.

If you are considering online therapy, check which session formats the counsellor currently offers before booking. Confirming options helps plan how to fit sessions around work, caring duties or family life. Online work can make it easier to attend from different locations, allow shorter check-ins when needed, and reduce travel time so sessions fit into busy schedules.